Sounds True Affiliate Program Terms and Conditions

Last Updated: January 5, 2024

Purpose of Sounds True Affiliate Program and Paid Google Ad

The Sounds True Affiliate Program is intended to establish partnerships with individuals, groups and corporations that are in alignment with Sounds True’s mission to Wake Up the World. Affiliates should have their own unique audiences who have already demonstrated an interest in programming and products similar to those listed on the Sounds True website.

The new audience should consist of people that Sounds True is not already involved with as a customer, presenter, scholarship recipient, fan, follower or otherwise in connection with or through established customers, presenters, scholarship recipients, fans, followers or any other connection.

The Sounds True Affiliate Program is not intended to partner with those who do not have their own unique audience but who may exercise fraudulent marketing practices. In addition to the marketing guidelines listed below, as of February 12, 2021, Affiliates will no longer be permitted to utilize Paid Google Ads as a marketing tool to acquire sales for Sounds True. If, after February 12, 2021, Affiliates are found using Paid Google Ads to acquire sales for and commissions from Sounds True, their Affiliate account will be immediately terminated and all current and future commission payments suspended.

Operating Agreement

This Affiliate Program Operating Agreement (the “Agreement”) is made and entered into by and between Sounds True (“Sounds True” or “we”) and you (“you” or “Affiliate”), the party submitting an application to become a Sounds True Affiliate. The terms and conditions contained in this Agreement apply to your participation with soundstrue.hasoffers.com (“Affiliate Program”). Each Affiliate Program offer (an “Offer”) may be for any offering by Sounds True or a third party (each such third party a “Client”) and may link to a specific website for that particular Offer (“Program Website”). Furthermore, each Offer may have additional terms and conditions on pages within the Affiliate Program and are incorporated as part of this Agreement. By submitting an application or participating in an Offer, you expressly consent to all the terms and conditions of this Agreement.

Enrollment in the Affiliate Program

Obligations of the Parties

Subject to our acceptance of you as an affiliate and your continued compliance with the terms and conditions of this Agreement, Sounds True agrees as follows:

We will make available to you, via the Affiliate Program, creative assets and textual links to the Program Website and/or other creative materials (collectively, “Links”), which you may display on websites owned or controlled by you, in emails sent by you and clearly identified as coming from you and in online advertisements (collectively, “Media”). The Links will serve to identify you as a member of our Affiliate Program and will establish a link from your Media to the Program Website.

We will pay Affiliate for each Qualified Action (the “Commission”). A “Qualified Action” means an individual person who (i) accesses the Program Website via the Link, where the Link is the last link to the Program Website, (ii) is not a computer-generated user, such as a robot, spider, computer script or other automated, artificial or fraudulent method to appear like an individual, real live person, (iii) is not using pre-populated fields, (iv) completes all of the information required for such action within the time period allowed by Sounds True, (v) is not later determined by Sounds True to be fraudulent, incomplete, unqualified or a duplicate, and (vi) does not return the product for which the Qualified Action is based on.

We will pay you any Commissions earned monthly, provided that your account is currently greater than $100. Accounts with a balance of less than $100 will roll over to the next month, and will continue to roll over monthly until $100 is reached. We reserve the right to charge back to your account any previously paid Qualified Actions that are later determined to have not met the requirements to be a Qualified Action.

For affiliates residing in the United States, payments will be made by ACH.

For affiliates residing outside of the United States, payments will be made via PayPal. International wires are available upon request. The threshold for sending an international wire is $500 and will incur a $50 processing fee.

Payment for Commissions is dependent upon customers providing such funds to Sounds True, and therefore, you agree that Sounds True shall only be liable to you for Commissions to the extent that Sounds True has received such funds from the customers. You hereby release Sounds True from any claim for Commissions if Sounds True has not received such funds from the customers.

Purchases made as a result of a Qualified Action by persons who have been granted partial or full scholarship(s) to any Sounds True Program shall not be eligible for Affiliate Commissions unless expressly stated otherwise for specific campaigns.

We are NOT currently offering commission on app or subscription purchases such as Sounds True One or Eckhart Tolle Now.

Sounds True shall automatically generate an invoice on behalf of Affiliate for all Commissions payable under this Agreement and shall remit payment to Affiliate based upon that invoice. All tracking of Links and determinations of Qualified Actions and Commissions shall be made by Sounds True in its sole discretion. In the event that Affiliate disputes in good faith any portion of an invoice, Affiliate must submit that dispute to Sounds True in writing and in sufficient detail within thirty (30) days of the date on the invoice. If Affiliate does not dispute the invoice as set forth herein, then Affiliate agrees that it irrevocably waives any claims based upon that invoice. In the event that Affiliate is also tracking Qualified Actions and Affiliate claims a discrepancy, Affiliate must provide Sounds True with Affiliate’s reports within three (3) days after the 30th day of the calendar month, and if Sounds True’s and Affiliate’s reported statistics vary by more than 10% and Sounds True reasonably determines that Affiliate has used generally accepted industry methods to track Qualified Actions, then Sounds True and Affiliate agree to make a good faith effort to arrive at a reconciliation. If the parties are unable to arrive at a reconciliation, then Sounds True’s numbers shall govern.

If Affiliate has an outstanding balance due to Sounds True under this Agreement or any other agreement between the Affiliate and Sounds True, whether or not related to the Affiliate Program, Affiliate agrees that Sounds True may offset any such amounts due to Sounds True from amounts payable to Affiliate under this Agreement.

Affiliate also agrees to:

Ensure that all materials posted on your Media or otherwise used in connection with the Affiliate Program (i) are not illegal, (ii) do not infringe upon the intellectual property or personal rights of any third party, and (iii) do not contain or link to any material which is harmful, threatening, defamatory, obscene, sexually explicit, harassing, promotes violence, promotes discrimination (whether based on sex, religion, race, ethnicity, nationality, disability or age), promotes illegal activities (such as gambling), contains profanity or otherwise contains materials that Sounds True informs you that it considers objectionable (collectively, “Objectionable Content”).

Not make any representations, warranties or other statements concerning Sounds True or Client or any of their respective products or services, except as expressly authorized herein.

Make sure that your Media does not copy or resemble the look and feel of the Program Website or create the impression that your Media is endorsed by Sounds True or Clients or a part of the Program Website, without prior written permission from us.

Comply with all (i) obligations, requirements and restrictions under this Agreement and (ii) laws, rules and regulations as they relate to your business, your Media or your use of the Links.

Comply with the terms, conditions, guidelines and policies of any third party services used by Affiliate in connection with the Affiliate Program, including but not limited to, email providers, social networking services and ad networks.

Always prominently post and make available to end-users, including prior to the collection of any personally identifiable information, a privacy policy in compliance with all applicable laws that clearly and thoroughly discloses all information collection, use and sharing practices, including providing for the collection of such personally identifiable information in connection with the Affiliate Program and the provision of such personally identifiable information to Sounds True and Clients for use as intended by Sounds True and Clients.

Always prominently post and make available to end-users any terms and conditions in connection with the Offer set forth by Sounds True or Client, or as required by applicable laws regarding such Offers.

Make sure to not place Sounds True ads on any online auction platform (i.e. eBay, Amazon, etc.).
Affiliate agrees to exclude Sounds True titles from Paid Google Ads, and failure to do so shall result in immediate termination and suspension from all current and future Sounds True Affiliate Commission payments.

The following additional program-specific terms shall apply to any promotional programs set forth below:

Email Campaigns. For all email campaigns, Affiliate shall filter its email list to remove anyone that has unsubscribed by using your own unsubscribing software and will only send emails to the remaining addresses on its email list. Sounds True will provide an opt-out method in all Links; however, if any opt-out requests come directly to Affiliate, Affiliate shall immediately forward them to Sounds True at affiliate@soundstrue.com.

Advertising Campaigns. No Links can appear to be associated with or be positioned on chat rooms or bulletin boards unless otherwise agreed by Sounds True in writing. Any pop-ups/unders used for the Affiliate Program shall be clearly identified as Affiliate served in the title bar of the window, and any client-side ad serving software used by Affiliate shall only have been installed on an end-user’s computer if the function of the software is clearly disclosed to end-users prior to installation, the installation is pursuant to an affirmatively accepted and plain-English end user license agreement and the software can be easily removed according to generally accepted methods.

Affiliate Network Campaigns. For all Affiliates that maintain their own affiliate networks, Affiliate agrees to place the Links in its affiliate network (the “Network”) for access and use by those affiliates in Affiliate’s Network (each a “Third Party Affiliate”). Affiliate agrees that it will expressly forbid any Third Party Affiliate to modify the Links in any way. Affiliate agrees to maintain its Network according to the highest industry standards. Affiliate shall not permit any party to be a Third Party Affiliate whose website or business model involves content containing Objectionable Content. All Third Party Affiliates must be in good standing with Affiliate. Affiliate must require and confirm that all Third Party Affiliates affirmatively accept, through verifiable means, this Agreement prior to obtaining access to the Links. Affiliate shall promptly terminate any Third Party Affiliate who takes, or could reasonably be expected to take, any action that violates the terms and conditions of this Agreement. In the event that either party suspects any wrongdoing by a Third Party Affiliate with respect to the Links, Affiliate shall promptly disclose to Sounds True the identity and contact information for such Third Party Affiliate. Affiliate shall promptly remove any Third Party Affiliate from the Affiliate Program and terminate their access to future Offers of Sounds True in the Network upon written notice from Sounds True. Unless Sounds True has been provided with all truthful and complete contact information for a Third Party Affiliate and such Third Party Affiliate has affirmatively accepted this Agreement as recorded by Sounds True, Affiliate shall remain liable for all acts or omissions of any Third Party Affiliate.

Confidentiality

Except as otherwise provided in this Agreement or with the consent of Sounds True, you agree that all information, including, without limitation, the terms of this Agreement, business and financial information, customer and vendor lists, and pricing and sales information, concerning us or any of our affiliates provided by or on behalf of any of them, shall remain strictly confidential and secret and shall not be utilized, directly or indirectly, by you for any purpose other than your participation in the Affiliate Program, except and solely to the extent that any such information is generally known or available to the public through a source other than you. Affiliate shall not use any information obtained from the Affiliate Program to develop, enhance or operate a service that competes with the Affiliate Program, or assist another party to do the same.

Limited License & Intellectual Property

We grant you a nonexclusive, nontransferable, revocable right to use the Links and to access our website through the Links solely in accordance with the terms of this Agreement, for the sole purpose of identifying your Media as a participant in the Affiliate Program and assisting in increasing sales through the Program Website.

You may not alter, modify, manipulate or create derivative works of the Links or any Sounds True graphics, creative, copy or other materials owned by, or licensed to, Sounds True in any way. You are only entitled to use the Links to the extent that you are a member in good standing of the Affiliate Program. We may revoke your license anytime by giving you written notice. Except as expressly stated herein, nothing in this Agreement is intended to grant you any rights to any of Sounds True’s trademarks, service marks, copyrights, patents or trade secrets. You agree that Sounds True may use any suggestion, comment or recommendation you choose to provide to Sounds True without compensation. All rights not expressly granted in this Agreement are reserved by Sounds True.

Termination

This Agreement shall commence on the date of our approval of your Affiliate Program application and shall continue thereafter until terminated as provided herein. You may terminate your participation in the Affiliate Program at any time by removing all Links from your Media, deleting all copies of the Links. We may terminate your participation in one or more Offers or this Agreement at any time and for any reason which we deem appropriate with or without prior notice to you by disabling the Links or providing you with a written notice. Upon termination of your participation in one or more Offers or this Agreement for any reason, you will immediately cease all use of and delete all Links, plus all Sounds True or Client intellectual property, and will cease representing yourself as a Sounds True or Client affiliate for such one or more Offers. All rights to validly accrued Commissions, causes of action and any provisions, which by their terms are intended to survive termination, shall survive any termination.

Remedies

In addition to any other rights and remedies available to us under this Agreement, Sounds True reserves the right to delete any actions submitted through your Links and withhold and freeze any unpaid Commissions or charge back paid Commissions to your account if (i) Sounds True determines that you have violated this Agreement, (ii) Sounds True receives any complaints about your participation in the Affiliate Program which Sounds True reasonably believes to violate this Agreement or (iii) any Qualified Action is later determined to have not met the requirements set forth in this Agreement or on the Affiliate Program. Such withholding or freezing of Commissions, or charge backs for paid Commissions, shall be without regard as to whether or not such Commissions were earned as a result of such breach. In the event of a material breach of this Agreement, Sounds True reserves the right to disclose your identity and contact information to appropriate law enforcement or regulatory authorities or any third party that has been directly damaged by your actions.

Anti-Spam Policy

You must strictly comply with the federal CAN-SPAM Act of 2003 (the “Act”). All emails sent in connection with the Affiliate Program must include the appropriate party’s opt-out link. From time to time, we may request, prior to your sending emails containing, linking or referencing the Affiliate Program, that you submit the final version of your email to Sounds True for approval by sending it to your Sounds True representative. Upon receiving written approval from Sounds True of your email, the email may be transmitted to third parties.

It is solely your obligation to ensure that the email complies with the Act. You agree not to rely upon Sounds True’s approval of your email for compliance with the Act, or assert any claim that you are in compliance with the Act based upon Sounds True’s approval.

Fraud

You are expressly prohibited from using any persons, means, devices or arrangements to commit fraud, violate any applicable law, interfere with other affiliates or falsify information in connection with referrals through the Links or the generation of Commissions or exceed your permitted access to the Affiliate Program. Such acts include, but are in no way limited to, using automated means to increase the number of clicks through the Links or completion of any required information, using spyware, using stealware, cookie-stuffing and other deceptive acts or click-fraud. Sounds True shall make all determinations about fraudulent activity in its sole discretion.

Representations and Warranties

You hereby represent and warrant that this Agreement constitutes your legal, valid, and binding obligation, enforceable against you in accordance with its terms, and that you have the authority to enter into this Agreement. Subject to the other terms and conditions of this Agreement, Sounds True represents and warrants that it shall not knowingly violate any law, rule or regulation which is applicable to Sounds True’s own business operations or Sounds True’s proprietary products or services.

Modifications

In addition to any notice permitted to be given under this Agreement, we may modify any of the terms and conditions of this Agreement at any time by providing you with a notification by email. The changes will become effective ten (10) business days after such notice. If the modifications are unacceptable to you, you may terminate this Agreement without penalty solely on the account of such change notice within such ten (10) business day period. Your continued participation in this Affiliate Program ten (10) business days after a change notice has been posted will constitute your acceptance of such change. In addition, Sounds True may change, suspend or discontinue any aspect of an Offer or Link or remove, alter, or modify any tags, text, graphic or banner ad in connection with a Link. Affiliate agrees to promptly implement any request from Sounds True to remove, alter or modify any Link, graphic or banner ad that is being used by Affiliate as part of the Affiliate Program.

Independent Investigation

You acknowledge that you have read this Agreement and agree to all its terms and conditions. You have independently evaluated the desirability of participating in the Affiliate Program and each Offer and are not relying on any representation, guarantee or statement other than as set forth in this Agreement or on the Affiliate Program.

Mutual Indemnification

Affiliate hereby agrees to indemnify, defend and hold harmless Sounds True and Clients and their respective subsidiaries, affiliates, partners and licensors, directors, officers, employees, owners and agents against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees and costs) based on (i) any failure or breach of this Agreement, including any representation, warranty, covenant, restriction or obligation made by Affiliate herein, (ii) any misuse by Affiliate, or by a party under the reasonable control of Affiliate or obtaining access through Affiliate, of the Links, Offers or Sounds True or Client intellectual property, or (iii) any claim related to your Media, including but not limited to, the content contained on such Media (except for the Links).

Sounds True hereby agrees to indemnify, defend and hold harmless Affiliate and its subsidiaries, affiliates, partners, and their respective directors, officers, employees, owners and agents against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees and costs) based on a claim that Sounds True is not authorized to provide you with the Links.

Disclaimers

THE AFFILIATE PROGRAM AND LINKS, AND THE PRODUCTS AND SERVICES PROVIDED IN CONNECTION THEREWITH, ARE PROVIDED TO AFFILIATE “AS IS.” EXCEPT AS EXPRESSLY SET FORTH HEREIN, SOUNDS TRUE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. SOUNDS TRUE DOES NOT WARRANT THAT THE AFFILIATE PROGRAM OR LINKS WILL MEET AFFILIATE’S SPECIFIC REQUIREMENTS OR THAT THE OPERATION OF THE AFFILIATE PROGRAM OR LINKS WILL BE COMPLETELY ERROR-FREE OR UNINTERRUPTED. SOUNDS TRUE EXPRESSLY DISCLAIMS ANY LIABILITY FOR ANY ACT OR OMISSION OF A CLIENT OR THEIR PRODUCTS OR SERVICES. SOUNDS TRUE DOES NOT GUARANTEE THAT AFFILIATE WILL EARN ANY SPECIFIC AMOUNT OF COMMISSIONS.

Limitation of Liability

IN NO EVENT SHALL SOUNDS TRUE BE LIABLE FOR ANY UNAVAILABILITY OR INOPERABILITY OF THE LINKS, PROGRAM WEBSITES, TECHNICAL MALFUNCTION, COMPUTER ERROR, CORRUPTION OR LOSS OF INFORMATION, OR OTHER INJURY, DAMAGE OR DISRUPTION OF ANY KIND BEYOND THE REASONABLE CONTROL OF SOUNDS TRUE. IN NO EVENT WILL SOUNDS TRUE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PERSONAL INJURY / WRONGFUL DEATH, SPECIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS OR LOSS OF BUSINESS OPPORTUNITY, EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT SOUNDS TRUE HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. SOUNDS TRUE’S CUMULATIVE LIABILITY TO AFFILIATE, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, WILL BE LIMITED TO AND WILL NOT EXCEED THE AMOUNTS PAID TO AFFILIATE BY SOUNDS TRUE IN COMMISSIONS DURING THE SIX (6) MONTHS IMMEDIATELY PRIOR TO SUCH CLAIM.

Governing Law & Miscellaneous

Affiliate shall be responsible for the payment of all attorneys’ fees and expenses incurred by Sounds True to enforce the terms of this Agreement. This Agreement contains the entire agreement between Sounds True and Affiliate with respect to the subject matter hereof, and supersedes all prior and/or contemporaneous agreements or understandings, written or oral. Affiliate agrees that Sounds True shall not be subject to or bound by any Affiliate insertion order or online terms and conditions that amend, conflict with or supplement this Agreement, regardless of whether Sounds True “clicks through” or otherwise indicates its acceptance thereof. Affiliate may not assign all or any part of this Agreement without Sounds True’s prior written consent. Sounds True may assign this Agreement at any time with notice to Affiliate. This Agreement will be binding on and will inure to the benefit of the legal representatives, successors and valid assigns of the parties hereto. The provisions of Sections 3, 4(b), 6, 7, 8, 12-15 and any accrued Commission obligations shall survive the termination of this Agreement. Except as set forth in the “Modifications” section above, this Agreement may not be modified without the prior written consent of both parties. If any provision of this Agreement is held to be void, invalid or inoperative, the remaining provisions of this Agreement shall continue in effect and the invalid portion of any provision shall be deemed modified to the least degree necessary to remedy such invalidity while retaining the original intent of the parties. Each party to this Agreement is an independent contractor in relation to the other party with respect to all matters arising under this Agreement. Nothing herein shall be deemed to establish a partnership, joint venture, association or employment relationship between the parties. No course of dealing nor any delay in exercising any rights hereunder shall operate as a waiver of any such rights. No waiver of any default or breach shall be deemed a continuing waiver or a waiver of any other breach or default.

By submitting an application to the Affiliate Program, you affirm and acknowledge that you have read this Agreement in its entirety and agree to be bound by all of its terms and conditions. If you do not wish to be bound by this Agreement, you should not submit an application to the Affiliate Program. If an individual is accessing this Agreement on behalf of a business entity, by doing so, such individual represents that they have the legal capacity and authority to bind such business entity to this Agreement.

>

Presence FAQ

Can I participate in an Inquiry discussion group?

The Diamond Approach is offering live, online Inquiry groups to accompany this course at a discounted rate — $100 for eight, 90-minute sessions, where you’ll take turns with other students working one-on-one with an expert teacher. This is completely optional and available after purchasing Presence.

 

How do I purchase Presence: Venture into the Heart of Enlightenment?

You can purchase it here.

 

How do I access Presence: Venture into the Heart of Enlightenment after I have purchased it?

To access your course, you will need to:

  • Log in to your Sounds True account
  • Click on “Digital Library” (located in the maroon navigation bar at the top right of the page)
  • Click on “Online Courses” (located on the left side of the page)
  • Find Presence: Venture into the Heart of Enlightenment
  • Click on “go to course”

 

How do I contact customer service?

You may contact us Monday–Friday, 8 am–5 pm MT.
Email: support@soundstrue.com
Phone: US Customers 1.800.333.9185 #3
Phone: International Customers 1.303.665.3151 #3

 

What browsers do you recommend?

We recommend the most recent version of Safari for Mac users or Google Chrome for PC users (with a second choice of Firefox). We do not recommend using Internet Explorer—but if you must, please use version 11 or higher.

 

How do I access my bonuses?

To access Realization Unfolds: A Conversation between A.H. Almaas and Adyashanti, you will need to:

  • Log in to your Sounds True account
  • Click on “Digital Library” (located in the maroon navigation bar at the top right of the page)
  • Click on “Online Courses” (located on the left side of the page)
  • Find Realization Unfolds: A Conversation between A.H. Almaas and Adyashanti
  • Click on “go to course”

 

I already have the bonus in my library. Can I substitute it for something else?

Unfortunately, it is part of the bundle, and substitutions are not allowed.

 

Can I download the course audio or video content to a computer or mobile device?

You can download the audio/video content onto your computer or Android mobile device. With the exception of eBooks, Apple has restrictions that prevent items from being downloaded directly to iOS devices, unless purchased from iTunes or Apple. Digital items may be downloaded to your computer and then synchronized to your iOS device via iTunes. Courses are also available to stream within the Sounds True App.

 

Can I stream the live sessions from a computer or my mobile device?

Live sessions are viewable on Mac and PC. You can stream them on Android and Apple mobile devices through the browser. If you are not using WiFi, please check with your mobile carrier, as additional data rates may apply.

 

How do I know what time live sessions start if I live abroad or in a different time zone?

All events are Eastern Time unless otherwise noted. Here is the schedule. Please use a time zone converter of your choice or thetimezoneconverter.com.

 

Why is the video player blank, or why can’t I hear it?

Player solutions:

  • The session has not started. Please wait a few minutes.
  • Try refreshing your browser window or clearing your browser’s cache.
  • If the broadcast stops or you see a black screen, try refreshing your browser window.
  • If you are using a Windows PC, we recommend using the Google Chrome web browser.
  • If you are on a Mac, we recommend using the Safari web browser.
  • If you can’t hear anything, check the two places your volume is controlled. One is your video player and the other is your computer.

 

Are the sessions live or prerecorded?

The course videos are prerecorded. Videos noted as “Live” are live.

 

What is your return policy?

Click here for the Sounds True return policy.