Full Promotional Details

COUPON CODES    

Online promotion codes must be entered at checkout to be redeemed and are valid for one-time use only. Sales tax and shipping & handling do not qualify for discounts. This offer is not redeemable for cash or gift cards, nor is it valid toward previous purchases. Offer may not be combined with any other coupons, Sounds True Loyalty Program coupons, discounts, offers, or promotions. Promotion codes are not valid for use on discounted online courses, payment plans, CE credits, events, or new releases. Other restrictions may apply.  

FREE SHIPPING

Free US standard shipping on pretax orders of $50 or more. Digital media is excluded from the free shipping offer and does not apply toward $50 free shipping minimum.

GIFT CARDS

Gift cards are not redeemable for cash nor may they be used to purchase another gift card. Gift cards are not applicable toward payment plans. Loyalty points are not earned when a gift card is used to make a purchase. Other exclusions may apply.

DIGITAL PRODUCTS     

Please note, digital products are nontransferable. If you wish to gift a digital product, please consider purchasing a Sounds True gift card.

SOUNDS TRUE LOYALTY PROGRAM

Receive one point for every dollar spent on most purchases. CE Credits, Events, and In-Depth programs are excluded from the program. Loyalty points are not earned when purchasing with a gift card. Loyalty points cannot be used when purchasing the Sounds True One membership. Other exclusions may apply. Please visit  Sounds True Rewards and view My Rewards for more information.

SOUNDS TRUE ONE MEMBER DISCOUNT 

When you sign up and become a member you’re able to take advantage of the special Sounds True One Member Discount and save an additional 20% on over 2000 Sounds True online courses, books, e-books and audio programs. Certain products and programs are excluded from the 20% discount, including, scholarships, In-person events, gift cards, Mindfulness Meditation Teacher Certification Program, Eckhart Tolle’s Courses, and Eckhart Tolle’s Events and programs. Sounds True reserves the right to update the Sounds True One Member Discount exclusion list from time to time.

100% GUARANTEE ON SOUNDS TRUE TITLES 

We unconditionally guarantee your satisfaction with all Sounds True download and physical products for one year when purchased via our website. If a Sounds True product fails to meet your expectations for any reason, simply contact Sounds True Customer Service for a full refund. For events, in-depth programs, and subscriptions, please see our Refund Policy.

Please note: Due to credit card fraud protection policies, refund requests over 120 days from purchase date will be refunded via a paper check (in US dollars) and mailed to the billing address on file or applied as a credit on account.

All downloadable audio and video titles are also covered by a one-year guarantee.

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Presence FAQ

Can I participate in an Inquiry discussion group?

The Diamond Approach is offering live, online Inquiry groups to accompany this course at a discounted rate — $100 for eight, 90-minute sessions, where you’ll take turns with other students working one-on-one with an expert teacher. This is completely optional and available after purchasing Presence.

 

How do I purchase Presence: Venture into the Heart of Enlightenment?

You can purchase it here.

 

How do I access Presence: Venture into the Heart of Enlightenment after I have purchased it?

To access your course, you will need to:

  • Log in to your Sounds True account
  • Click on “Digital Library” (located in the maroon navigation bar at the top right of the page)
  • Click on “Online Courses” (located on the left side of the page)
  • Find Presence: Venture into the Heart of Enlightenment
  • Click on “go to course”

 

How do I contact customer service?

You may contact us Monday–Friday, 8 am–5 pm MT.
Email: support@soundstrue.com
Phone: US Customers 1.800.333.9185 #3
Phone: International Customers 1.303.665.3151 #3

 

What browsers do you recommend?

We recommend the most recent version of Safari for Mac users or Google Chrome for PC users (with a second choice of Firefox). We do not recommend using Internet Explorer—but if you must, please use version 11 or higher.

 

How do I access my bonuses?

To access Realization Unfolds: A Conversation between A.H. Almaas and Adyashanti, you will need to:

  • Log in to your Sounds True account
  • Click on “Digital Library” (located in the maroon navigation bar at the top right of the page)
  • Click on “Online Courses” (located on the left side of the page)
  • Find Realization Unfolds: A Conversation between A.H. Almaas and Adyashanti
  • Click on “go to course”

 

I already have the bonus in my library. Can I substitute it for something else?

Unfortunately, it is part of the bundle, and substitutions are not allowed.

 

Can I download the course audio or video content to a computer or mobile device?

You can download the audio/video content onto your computer or Android mobile device. With the exception of eBooks, Apple has restrictions that prevent items from being downloaded directly to iOS devices, unless purchased from iTunes or Apple. Digital items may be downloaded to your computer and then synchronized to your iOS device via iTunes. Courses are also available to stream within the Sounds True App.

 

Can I stream the live sessions from a computer or my mobile device?

Live sessions are viewable on Mac and PC. You can stream them on Android and Apple mobile devices through the browser. If you are not using WiFi, please check with your mobile carrier, as additional data rates may apply.

 

How do I know what time live sessions start if I live abroad or in a different time zone?

All events are Eastern Time unless otherwise noted. Here is the schedule. Please use a time zone converter of your choice or thetimezoneconverter.com.

 

Why is the video player blank, or why can’t I hear it?

Player solutions:

  • The session has not started. Please wait a few minutes.
  • Try refreshing your browser window or clearing your browser’s cache.
  • If the broadcast stops or you see a black screen, try refreshing your browser window.
  • If you are using a Windows PC, we recommend using the Google Chrome web browser.
  • If you are on a Mac, we recommend using the Safari web browser.
  • If you can’t hear anything, check the two places your volume is controlled. One is your video player and the other is your computer.

 

Are the sessions live or prerecorded?

The course videos are prerecorded. Videos noted as “Live” are live.

 

What is your return policy?

Click here for the Sounds True return policy.