Frequently Asked Questions

The Healing Trauma Program is for anyone who wants to develop self-regulation skills so they can become a greater healing presence for others, and to learn directly from some of the most respected trauma educators, researchers, and clinical practitioners of our time. This can include helping professionals of all kinds: yoga teachers, frontline health-care workers, coaches, educators, community leaders, parents, bodyworkers, and every-day people who encounter people suffering from trauma (or have experienced trauma themselves). It’s for all who need to know how to embody a sense of groundedness and connection.

Please note: The Healing Trauma Program is a 9-month educational program and is not a replacement for therapy.

We encourage you to consider whether or not this course is the right fit for you. This is not a determination of your value or abilities, simply an invitation to consider if The Healing Trauma Program is best matched to support your journey at this time.

The Healing Trauma Program is a self-guided, online nine-month program. It is not individual or group psychotherapy, nor does it replace appropriate medical or psychiatric/psychological treatment tailored to your individualized needs. If you are currently struggling with an active and acute trauma state, are trying to manage impulses for self-harm, or have recently experienced severe and overwhelming trauma, this is not the right time to engage in this program.

You may also find that this program is not supportive if you experience significant dissociative symptoms. Dissociation symptoms can include (but are not limited to) :

  • Severe difficulty remembering personal information or history
  • Feeling like the world around you is unreal
  • Feeling like you are looking at yourself from the outside
  • Shifts and changes in your identity and expressions

Given the nature of the material covered, there is a potential for you to experience activation or triggering. The program is intended to deliver helpful tools for nervous system regulation and support your healing journey; it is not individual or group therapy, and will not have the direct and extensive support that a therapist would be able to offer. If you are still unsure if this program is a good fit for you right now, we encourage you to discuss your situation with a doctor or therapist before purchasing. Please remember, The Healing Trauma Program is a 9-month educational program and is not a replacement for therapy.

You can expect to have approximately 1 hour to 1.25 hours of coursework per week. This time will include 30 minutes of teachings and 40 minutes of guided practices per week, plus one monthly live Going Deeper learning session, two monthly optional Practice Sessions, and two monthly optional Office Hours with Jeffrey.

For more detailed program schedule information and key dates, please refer to the Program section of the website.

The Office Hours will be held on the second Thursday of every month at 8pm ET/5pm PT and the third Thursday of every month at 12pm ET/9am PT. The Going Deeper broadcasts will be held on the fourth Thursday of every month at 8pm ET/5pm PT.

This program is considered “blended learning”—some of the information will be presented live and some will be prerecorded, so you can participate when it’s convenient for you.

Many of us have carried trauma for years and more likely decades. That kind of trauma cannot be transformed in an eight week course. Instead, Sounds True created a longer immersive experience, to give students the opportunity to develop the necessary skills to work with their nervous system. Embodying safety and becoming a healing presence takes practice and support that requires a longer length of study.

About 1.25 hours per week. This includes 40 minutes of practice time per week. There will be two additional opportunities per month for you to practice alongside a dedicated facilitator (and your fellow students). These are optional.

No problem. All of the online sessions will be available to watch on demand within two business days after they are broadcast.

Please read all about the curriculum on our curriculum page.

In order to receive your certificate, you’ll need to view all lesson content and live sessions. Additionally, you’ll need to complete each monthly module.

There is a special virtual gathering on February 3, 2024 where you’ll have the opportunity to meet your fellow students and open the space in a sacred way. The coursework will begin on February 5, 2024.

Yes, we are offering a limited number of partial scholarships to participants who would benefit from financial assistance. Awards will be made based off of the full price of the program ($1797). Please do not apply for a scholarship unless a scholarship is truly needed. If you’d like to apply for one of the partial scholarships, you can do that here. 

The last day to apply for a scholarship is January 31, 2024 at 11:59 MT, so please apply as early as you determine you are in need of financial assistance. All awards will be made by February 5, 2024 and you will be notified via email.

You may request a refund within the first 30 days of the program, starting from the commencement date on February 5, 2024. Please note that no refunds will be issued after March 6, 2024.

Yes! We have friendly program specialists ready to answer your questions before you take the next step to join this program. Click here to book a call. Also, we highly recommend that you book a call with them as early as possible so you have plenty of time to decide whether this is the right program for you.

I believe not only that trauma is curable, but that the healing process can be a catalyst for profound awakening.

Peter A. Levine, PhD




Presence FAQ

Can I participate in an Inquiry discussion group?

The Diamond Approach is offering live, online Inquiry groups to accompany this course at a discounted rate — $100 for eight, 90-minute sessions, where you’ll take turns with other students working one-on-one with an expert teacher. This is completely optional and available after purchasing Presence.


How do I purchase Presence: Venture into the Heart of Enlightenment?

You can purchase it here.


How do I access Presence: Venture into the Heart of Enlightenment after I have purchased it?

To access your course, you will need to:

  • Log in to your Sounds True account
  • Click on “Digital Library” (located in the maroon navigation bar at the top right of the page)
  • Click on “Online Courses” (located on the left side of the page)
  • Find Presence: Venture into the Heart of Enlightenment
  • Click on “go to course”


How do I contact customer service?

You may contact us Monday–Friday, 8 am–5 pm MT.
Phone: US Customers 1.800.333.9185 #3
Phone: International Customers 1.303.665.3151 #3


What browsers do you recommend?

We recommend the most recent version of Safari for Mac users or Google Chrome for PC users (with a second choice of Firefox). We do not recommend using Internet Explorer—but if you must, please use version 11 or higher.


How do I access my bonuses?

To access Realization Unfolds: A Conversation between A.H. Almaas and Adyashanti, you will need to:

  • Log in to your Sounds True account
  • Click on “Digital Library” (located in the maroon navigation bar at the top right of the page)
  • Click on “Online Courses” (located on the left side of the page)
  • Find Realization Unfolds: A Conversation between A.H. Almaas and Adyashanti
  • Click on “go to course”


I already have the bonus in my library. Can I substitute it for something else?

Unfortunately, it is part of the bundle, and substitutions are not allowed.


Can I download the course audio or video content to a computer or mobile device?

You can download the audio/video content onto your computer or Android mobile device. With the exception of eBooks, Apple has restrictions that prevent items from being downloaded directly to iOS devices, unless purchased from iTunes or Apple. Digital items may be downloaded to your computer and then synchronized to your iOS device via iTunes. Courses are also available to stream within the Sounds True App.


Can I stream the live sessions from a computer or my mobile device?

Live sessions are viewable on Mac and PC. You can stream them on Android and Apple mobile devices through the browser. If you are not using WiFi, please check with your mobile carrier, as additional data rates may apply.


How do I know what time live sessions start if I live abroad or in a different time zone?

All events are Eastern Time unless otherwise noted. Here is the schedule. Please use a time zone converter of your choice or


Why is the video player blank, or why can’t I hear it?

Player solutions:

  • The session has not started. Please wait a few minutes.
  • Try refreshing your browser window or clearing your browser’s cache.
  • If the broadcast stops or you see a black screen, try refreshing your browser window.
  • If you are using a Windows PC, we recommend using the Google Chrome web browser.
  • If you are on a Mac, we recommend using the Safari web browser.
  • If you can’t hear anything, check the two places your volume is controlled. One is your video player and the other is your computer.


Are the sessions live or prerecorded?

The course videos are prerecorded. Videos noted as “Live” are live.


What is your return policy?

Click here for the Sounds True return policy.