Frequently Asked Questions

The Healing Trauma Program is for anyone who wants to develop self-regulation skills so they can become a greater healing presence for others, and to learn directly from some of the most respected trauma educators, researchers, and clinical practitioners of our time. This can include helping professionals of all kinds: yoga teachers, frontline health-care workers, coaches, educators, community leaders, parents, and other people who encounter people suffering from trauma, needing to know how to embody a sense of groundedness and connection. We welcome any person willing to participate in this enriching, life-changing event.

While there is no prerequisite to join, it’s most appropriate for individuals who are committed to personal change.

It’s easy:

Submit your application.
If you are accepted, your credit card will be charged for the first payment of the payment plan you selected on your application.
You’ll receive notice of your acceptance status within one week of submitting your application.

Questions?
We’re here for you. Schedule an enrollment call with one of our friendly program specialists.

You can expect to have approximately 1 hour to 1.25 hours of coursework per week. This time will include 30 minutes of teachings and 40 minutes of guided practices per week, one monthly live “deep dive” learning session, and two monthly optional Office Hours with Jeffrey.

For more detailed program schedule information and key dates, please refer to the Program section of the website.

The Office Hours will be held on the second Thursday of every month at 8pm ET/5pm PT and the third Thursday of every month at 12pm ET/9am PT. The Going Deeper broadcasts will be held on the fourth Thursday of every month at 8pm ET/5pm PT.

This program is considered “blended learning”—some of the information will be presented live and some will be prerecorded, so you can participate when it’s convenient for you.

Many of us have carried trauma for years and more likely decades. That kind of trauma cannot be transformed in an eight week course. Instead, Sounds True created a longer immersive experience, to give students the opportunity to develop the necessary skills to work with their nervous system. Embodying safety and becoming a healing presence takes practice and support that requires a longer length of study.

No problem. All of the online sessions will be available to watch on demand within 24–48 hours after they are broadcast.

Please read all about the curriculum on our curriculum page.

  • Viewing of all lesson content and live sessions
  • Completion of each monthly module

There is a special online gathering on January 29, 2022 to begin this important work, meet your fellow students, and open the space in a sacred way. The coursework will begin on January 31, 2022 and run through October 2022.

Yes, we are offering a limited number of partial scholarships to applicants who would benefit from financial assistance. For more information on applying for a scholarship, please email htp@soundstrue.com or click here to book a call with one of our program specialists.

Yes! We have friendly program specialists ready to answer your questions before you take the next step to join this program. Please click here to book a call.

Once you submit your application, you will receive notice within one week.

I believe not only that trauma is curable, but that the healing process can be a catalyst for profound awakening.

Peter A. Levine, PhD

© 2021 SOUNDS TRUE  ·  ALL RIGHTS RESERVED

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Presence FAQ

Can I participate in an Inquiry discussion group?

The Diamond Approach is offering live, online Inquiry groups to accompany this course at a discounted rate — $100 for eight, 90-minute sessions, where you’ll take turns with other students working one-on-one with an expert teacher. This is completely optional and available after purchasing Presence.

 

How do I purchase Presence: Venture into the Heart of Enlightenment?

You can purchase it here.

 

How do I access Presence: Venture into the Heart of Enlightenment after I have purchased it?

To access your course, you will need to:

  • Log in to your Sounds True account
  • Click on “Digital Library” (located in the maroon navigation bar at the top right of the page)
  • Click on “Online Courses” (located on the left side of the page)
  • Find Presence: Venture into the Heart of Enlightenment
  • Click on “go to course”

 

How do I contact customer service?

You may contact us Monday–Friday, 8 am–5 pm MT.
Email: support@soundstrue.com
Phone: US Customers 1.800.333.9185 #3
Phone: International Customers 1.303.665.3151 #3

 

What browsers do you recommend?

We recommend the most recent version of Safari for Mac users or Google Chrome for PC users (with a second choice of Firefox). We do not recommend using Internet Explorer—but if you must, please use version 11 or higher.

 

How do I access my bonuses?

To access Realization Unfolds: A Conversation between A.H. Almaas and Adyashanti, you will need to:

  • Log in to your Sounds True account
  • Click on “Digital Library” (located in the maroon navigation bar at the top right of the page)
  • Click on “Online Courses” (located on the left side of the page)
  • Find Realization Unfolds: A Conversation between A.H. Almaas and Adyashanti
  • Click on “go to course”

 

I already have the bonus in my library. Can I substitute it for something else?

Unfortunately, it is part of the bundle, and substitutions are not allowed.

 

Can I download the course audio or video content to a computer or mobile device?

You can download the audio/video content onto your computer or Android mobile device. With the exception of eBooks, Apple has restrictions that prevent items from being downloaded directly to iOS devices, unless purchased from iTunes or Apple. Digital items may be downloaded to your computer and then synchronized to your iOS device via iTunes. Courses are also available to stream within the Sounds True App.

 

Can I stream the live sessions from a computer or my mobile device?

Live sessions are viewable on Mac and PC. You can stream them on Android and Apple mobile devices through the browser. If you are not using WiFi, please check with your mobile carrier, as additional data rates may apply.

 

How do I know what time live sessions start if I live abroad or in a different time zone?

All events are Eastern Time unless otherwise noted. Here is the schedule. Please use a time zone converter of your choice or thetimezoneconverter.com.

 

Why is the video player blank, or why can’t I hear it?

Player solutions:

  • The session has not started. Please wait a few minutes.
  • Try refreshing your browser window or clearing your browser’s cache.
  • If the broadcast stops or you see a black screen, try refreshing your browser window.
  • If you are using a Windows PC, we recommend using the Google Chrome web browser.
  • If you are on a Mac, we recommend using the Safari web browser.
  • If you can’t hear anything, check the two places your volume is controlled. One is your video player and the other is your computer.

 

Are the sessions live or prerecorded?

The course videos are prerecorded. Videos noted as “Live” are live.

 

What is your return policy?

Click here for the Sounds True return policy.